Doubletree By Hilton Helena Downtown
What Guests Say
After I checked out early in the morning and was at the Airport I realized that I had left my rings in the room. I called back to the hotel and Shawn, the front desk gentlemen that checked me out, put me on hold and went to my room to check. Sure enough...I left not only my rings but my earrings and lighter. He was kind enough to drive to the airport in his own vehicle and delivery everything to me. This is more then I could have ever expected. Please make sure Shawn is rewarded for taking that extra step to make sure a customer was happy. I am extremely grateful for SHawn!
Barbara
July 2023
Location, cleanliness, great restaurant, comfortable
Kim
May 2024
Joy was the BEST! Very friendly and helpful and a delight to talk to. The location for exploring downtown is perfect. Walk out the door and you are surrounded by shops and restaurants.
Roger
December 2024
Karalee Fleming made my stay the best. I came to Helena to take a exam on the 26th and after I checked into my room. The room next to mine had a dog that barked nonstop. Karalee was able to move me to another room so I could have a good night sleep. Thank you Karalee. You are the best.
Bethany
May 2023
shampoos and soaps in room were luxury grade, not cheap. nice towels. coffee station, microwave, fridge was nice to have. cookies on arrival was nice. there IS a shuttle to airport available and getting late check was a plus!
Shari
February 2023
Right beside the Main Street
Niall
August 2022
I liked the downtown location
Elizabeth
April 2023
- great location in downtown Helena - lots of restaurants in walking distance nearby - comfortable and very modern hotel rooms - Breakfast (13$) with lots of fresh options and omelette station
Christian
October 2023
Modern hotel in downtown Helena, comfortable beds with nice linens.
John
October 2023
Excellent service. The staff went out of there way to help me. Thank you!
Greg
February 2024
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